At gfix.in, we offer reliable shipping, pickup, and delivery services across Mumbai, covering:

  • Device repair & servicing

  • Buyback of used laptops, desktops, printers, and mobiles

  • Sale of refurbished, open-box, used, and new devices

This policy explains how shipping, pickup, and delivery are handled.

1. Service Areas

We currently offer pickup and delivery services within Mumbai.
For areas outside Mumbai, delivery may be possible via courier partners — please contact us before ordering.

2. Pickup & Delivery – Repair Services

  • Pickup: Within 24–48 hours of booking.

  • Delivery: Typically within 1–2 days after repair is complete.

  • Same-day service may be available depending on your location and device condition.

🛠️ Free pickup and drop on qualifying services. Nominal charges may apply otherwise.

3. Shipping – Product Sales

We sell refurbished, used, open-box, and brand-new:

  • Laptops & desktops

  • Mobile phones

  • Printers & peripherals

Shipping Timeline:

  • Mumbai deliveries: 1–3 business days

  • Outside Mumbai (if available): 3–7 business days via courier

  • Tracking details (if applicable) will be shared upon dispatch

4. Packaging & Safety

We ensure your device is:

  • Carefully packed using anti-static and shockproof materials

  • Handled securely to prevent damage during shipping

📦 For buybacks, you may be asked to pack the item before pickup, or we’ll assist at pickup time.

5. Charges

  • Repair pickup/drop: Free for qualifying repairs.

  • Buyback pickup: Usually free, but charges may apply for bulk items or distant locations.

  • Product shipping (sales): Shipping cost will be shown at checkout or informed during order confirmation.

6. Buyback Device Pickup

When selling your used laptop, desktop, printer, or mobile to us:

  • Schedule a pickup via our site, phone, or WhatsApp.

  • Device will be inspected on-site or at our facility.

  • Final quote will be confirmed after inspection.

  • Payment is made via preferred digital method after approval.

💡 Note: Devices with missing parts, severe damage, or locked accounts may be rejected or offered a revised quote.

7. Delivery Acceptance Guidelines

  • Please inspect the product at the time of delivery.

  • Report any damage or mismatch within 24 hours to be eligible for return or replacement.

  • Accepting delivery means the product arrived in acceptable condition unless otherwise noted.

8. Delays or Issues

Delays may happen due to traffic, weather, or courier partner issues. We will always try to keep you updated and informed.

For any issue or rescheduling needs, please contact us:

📧 support@gfix.in
📞 [Insert phone number or WhatsApp]
🌐 https://gfix.in

9. Changes to This Policy

We may revise this Shipping Policy occasionally. Updated versions will be posted on our website with the “Effective Date.”